Reviews
State Farm® Agent Jim Stewart
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Pat Atkinson
October 14, 2026
"I am a long time client of Jim Stewart State Farm Insurance. I have Home, car, & life insurance. They are very helpful to me anytime I need them and they are so friendly when I go in or call. Thanks Jim Stewart and all your employees."
"Pat, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Saxman1961 Helms
October 13, 2026
"Grayson and Julie as usual have quickly and accurately handled the additional of my new car and removed my old car from my policies with clear communication and delivery of service ahead of time. Greatly Appreciated!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Florence to know you had such a great experience with us. "
Sarah Register
October 9, 2026
"Customer service is always so helpful with answering any questions and making any changes etc. I always look forward to seeing the same staff in office upon visits, so employee turnover is low (underlying sign of a great workplace). Their sales team is very educational on explaining policies and helping you choose the best coverage for you, your family, and your budget! Jim goes above and beyond when assisting with claims and making everyone feel like family!"
"Thank you so much for the 5-star rating, Sarah! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jim Stewart "
Mary Callozzo
October 9, 2026
"Sarah helped establish my account. I got much better rates and she made it super simple and easy on me."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Florence to know you had such a great experience with us. "
Robert Turner
October 9, 2026
"Friendly staff and great service! Highly recommend using Jim Stewart State Farm!"
"Robert, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Raccon t.v
October 9, 2026
"Wonderful service staff, Sarah particularly was able to help me but everyone is wonderful and treat you like family!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Florence insurance team. "
TOR E
September 17, 2026
"Grayson, quick on my quote and purchase. Communicated well and got me started right away. Would highly recommend."
"TOR, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Nicholas Steinbach
August 24, 2026
"Go see Annie for all your insurance needs"
"Thank you so much for the 5 stars, Nicholas! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Tammy Wallace
August 20, 2026
"Grayson was a real big help. She explained everything & it was a pleasant experience. She took time to explain anything I needed to know. I’m glad I am with State Farm Insurance."
"Tammy, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Andrew Cleveley
August 8, 2026
"Grayson is amazing love the team that helped me out amazing people"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Chace Family
July 15, 2026
"⭐⭐⭐⭐⭐
I had an outstanding experience working with Grayson at Jim Stewart State Farm! She was phenomenal in helping get my daughter’s homeowners policy set up while also making the necessary changes to our auto policies. From start to finish, she was incredibly responsive, knowledgeable, and patient in answering all of my questions.
What impressed me most was her communication. She consistently followed up to make sure everything was taken care of and that I understood each step of the process. She made what could have been a stressful experience feel easy and seamless.
I truly appreciate her exceptional customer service and attention to detail. If you’re looking for someone who genuinely cares about her clients and goes above and beyond, I highly recommend asking for Grayson!"
"Thanks so much for the amazing review, Chace! We really appreciate your support here in Florence. Just reach out anytime if you need us - we’re here for you. "
Jerry Lyles
July 5, 2026
"I have my automobile insurance as well as homeowners. I have been very impressed with their level of professionalism. I work with Grayson and she is simply the best!!"
Gwendolyn Abraham
June 19, 2026
"Abbie Norton was Phenomenal from beginning to end , I just loved her personality, she was fabulous she answered all my questions and she made sure she gave us the best quotes, I just love her,Go Abbie Keep Up The Great Work"
"Thank you for your kind review of State Farm Agent Jim Stewart’s Team. We appreciate it!"
Eva Gamble
June 19, 2026
"Abbie is a very friendly and reliable agent!!"
Kaye Williamson
March 18, 2026
"Grayson Jeffords was very professional and knowledgeable about State Farm products and practices. She was dependable and followed through on all she said she would do and kept me informed on the progress of the process."
"Kaye, thank you for your wonderful review of State Farm Agent Jim Stewart’s Team! Grayson is an important part of our team. Thanks Jim"
Angela gilmore
February 21, 2026
"Professional and friendly staff"
"Thank you for the amazing review, Angela! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Asante Livingston
January 31, 2026
"Jim Stewart’s agency is nothing but amazing they are the consummate example of how customer service should be and the consummate professional and will do anything to help their clients. Julie Harris is nothing but amazing as well! She always call to keep clients updated with promotions, she is the sweetest person ever! She helped me out so much throughout the years that I have been with them with keeping me in the loop with different discounts and offers that can help lower my insurance and she always thinks highly of her clients. They are AMAZING! Thank you Jim Stewart agency for being the best!"
"Asante- thank you for your great review! Julie is amazing! We appreciate your business! "
BryonLee McCants
December 17, 2025
"Abby took care of everything over the phone. Quick and respectful. Thank you."
Latosha Thomas
November 5, 2025
"Dear Julie Harris, just a quick note to say thank you for everything. You made the whole process so much easier, and I really appreciated your patience and guidance along."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
tikeriah nicole
October 28, 2025
"My experience with the Jim Stewart Agency for State Farm was amazing. Julie Harris is phenomenal !! She answered all my questions and informed me on so much helpful information . Julie Harris is very knowledgable about her job and has awesome customer service , i’d give her 20 stars !!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Savvy Alford
July 28, 2025
"Never ever get insurance at this establishment! I had a lapse of insurance on automatic payments I have been waiting for almost a month for proof of insurance to be sent to the dmv they have not done that. I have kids that have school and a job I could lose by not being able to drive. I have never had this happen at any other insurance place. Whatever you do avoid Jim Stewart State Farm insurance agency!!!!!!!!"
"Hi Savvy! Unfortunately, when an account has gone unpaid for over 2 months, it can take up to 14-17 business days for a policy to issue. Our office sent numerous notifications of the account needing a payment. While I understand your frustration around the processing time of your application that you requested 7 days ago, our office has done everything in our power to assist you. Take care and good luck with your next insurance company. "
Shan Thomas
July 18, 2025
"Jennifer from Jim Stewart State Farm has been very helpful, responsive and reliable regarding questions I had about my policy. I highly recommend to anyone!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Easter Williams
June 17, 2025
"I will recommend State Farm in Florence to my Family Members,my 37,000 followers on tiktok. My Agent name Julie, she has the sweetest voice in the world and with her professional skills, I am very satisfied with my Car,and home insurance.. Its a 10 out of 10 for me. THANKS JULIE"
"Easter, thank you for taking the time to leave such an awesome review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Robyn Jones
May 23, 2025
"We have been with Jim for 25 years. We have had excellent service. They are very caring, professional, nice and knowlegeable. We are very happy with the service."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kevin McLaughlin
April 2, 2025
"Great people to deal with I have been with Jim since 1994. Julie and Jessica are extremely helpful and do a great job for me and all of my insurance needs"